Users’ feedbacks to library catalogs & for publishers

OCLC – Online Catalogs: What Users and Librarians Want
http://www.oclc.org/reports/onlinecatalogs/default.htm

不同崗位的館員，以及圖書館使用者對圖書館目錄的要求各有不同。他們用著不同資料判斷搜尋結果的可用度，對目錄某些功能的需要程度亦有著極大的差異。換句話說，館員用心為讀者準備的資料，有部分是讀者不會 / 不懂去用的；另一方面，某些讀者著緊的，館員卻未能提供。在新 OPAC 陸續取代上一代目錄的同時，館員可根據研究結果，經過館員的專業判斷後按讀者的需要增刪目錄所提供的資料，以提升運用資源的效率。

OCLC – Online Catalogs: What Users and Librarians Want – Executive summary
http://www.oclc.org/reports/onlinecatalogs/summary.htm

Key research findings

• The end user’s experience of the delivery of wanted items is as important, if not more important, than his or her discovery experience.
• End users rely on and expect enhanced content including summaries/abstracts and tables of contents.
• An advanced search option (supporting fielded searching) and facets help end users refine searches, navigate, browse and manage large result sets.
• Important differences exist between the catalog data quality priorities of end users and those who work in libraries.
• Librarians and library staff, like end users, approach catalogs and catalog data purposefully. End users generally want to find and obtain needed information; librarians and library staff generally have work responsibilities to carry out. The work roles of librarians and staff influence their data quality preferences.
• Librarians’ choice of data quality enhancements reflects their understanding of the importance of accurate, structured data in the catalog.

OCLC – Online Catalogs: What Users and Librarians Want (Full report)
http://www.oclc.org/reports/onlinecatalogs/fullreport.pdf

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OCLC Vice President Karen Calhoun 在報告發表前數月所做的簡報

Karen Calhoun – Online Catalogs: What Users and Librarians Want

以及無意找到由 Anne Christensen 於數日前講及下一代圖書館目錄的簡報

Anne Christensen – Next Generation Catalogs: What do users think?

相關閱讀

Library Views 圖書館觀點 – OCLC 終於宣示跨足 ILS 市場
http://libraryviews.blogsome.com/2009/04/26/820/

via

Stephen’s Lighthouse – New OCLC Report on OPACs
http://stephenslighthouse.sirsidynix.com/archives/2009/04/new_oclc_report.html

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Unshelved blog – Publisher Confidential
http://www.unshelved.com/blog.aspx?post=1372

結集讀者想出版社知道的要求製作而成的免費漫畫。以下貼上的是我很有同感的部分

Publisher Confidential: Frank Feedback for Publishers From Librarians, Booksellers, and Readers
http://www.unshelved.com/publisherconfidential.pdf

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via

Stephen’s Lighthouse – Publisher Confidential
http://stephenslighthouse.sirsidynix.com/archives/2009/04/publisher_confi.html